Neilson Flemming

NEW YORK CITY · SIXTEEN YEARS · 2010 — NEW YORK CITY · 2010 —

I architect commerce technology for global brands.

Three vantage points on the same opportunity — inside the brand, across the consulting table, and now on the platform side.

Neilson Flemming
Shopify Head of Enterprise Architecture, Shopify Head of Enterprise Solution Architecture, NA

About

I've spent my career creating and managing technology stacks for brands you'd recognize: Fendi, Frye Boots, J. McLaughlin, Havaianas, and plenty of others. The full technology stack: e-commerce sites, point-of-sale systems, order management, ERP integrations, you name it.

I wasn't just managing these projects from a distance. I was in the trenches designing architectures, building integrations, writing SOPs, and making sure everything worked 24/7.

That hands-on experience is what makes me effective today. I work with enterprise brands on their commerce technology strategy, helping them choose the right platforms, architect solutions that scale, and navigate complex transformations.

Experience

SEVEN ROLES · 2010—PRESENT SEVEN ROLES

Shopify

Head of Enterprise Solution Architecture

Shopify · North America · 2022—present Shopify · North America · 2022—present

Leading a team of enterprise architects who sit at the intersection of technical depth and business strategy. We work with Shopify's largest prospective customers, from Fortune 500 retailers to iconic global brands, to design scalable solutions that prove what's possible on the platform. Part strategist, part technical advisor, part trusted consultant.

Salesforce

Technical Architect

Salesforce · Professional Services · 2020—2022 Salesforce · Professional Services · 2020—2022

I built enterprise cloud solutions for Salesforce's largest clients, focusing on operational efficiency and helping companies modernize their tech. This meant working directly with C-level executives on strategic decisions, developing technology roadmaps, and recommending best practices they could actually implement.

Global Brands Group

Senior Manager, DTC Platforms

Global Brands Group · Center of Excellence · 2015—2020 Global Brands Group · 2015—2020

I led a three-person center of excellence responsible for the full technology stack across Global Brands Group's portfolio (20+ brands) of enterprise retail and e-commerce brands. My team owned architecture, implementation, and day-to-day operations: everything from platform selection to integration design to 24/7 support. We partnered directly with brand executives to build DTC roadmaps grounded in emerging tech rather than hype, identified where the business was leaving revenue on the table, and fixed it.

J.McLaughlin

Enterprise Architect

J.McLaughlin · 2014—2015 J.McLaughlin · 2014—2015

I was the IT lead for the company's core platforms: Order Management (Order Dynamics), Demand Planning (ITR), and Point-of-Sale (Celerant). This meant overseeing the helpdesk team, keeping all IT systems running smoothly, and managing projects for new features and integrations.

Havaianas

IT Analyst

Havaianas · 2013—2014 Havaianas · 2013—2014

I led Havaianas' direct-to-consumer launch by designing and implementing the IT infrastructure for their first six retail stores. I worked closely with store operations and design teams to create a replicable store footprint, a playbook that made opening new locations faster and more consistent.

M.X. Data

Retail IT Analyst

M.X. Data · 2011—2013 M.X. Data · 2011—2013

I was the IT Support Analyst and Project Manager for a portfolio of luxury retail clients including Lanvin, Burberry, Celine, Marc Jacobs, Fendi, GANT, Carolina Herrera, Jimmy Choo, Dover Street Market, and Comme Des Garcons.

FENDI North America

IT Analyst

FENDI North America · 2010—2011 FENDI North America · 2010—2011

I was half of a two-person IT department managing all systems and hardware for FENDI's corporate offices and retail locations across the US and Mexico. I also worked closely with LVMH headquarters to roll out global IT initiatives.

2010—14

Havaianas M.X. Data FENDI North America

Education

New York City College of Technology

Brooklyn, New York

B.Tech, Computer Information Systems 2012
A.S., Computer Science 2010

Expertise

Architecture — enterprise architecture, solution design, system integration, cloud infrastructure
Commerce — e-commerce platforms, point of sale, order management, DTC strategy
Development — JavaScript, Python, APIs, Liquid
Data — SQL, data architecture, ETL, analytics
Architecture — enterprise architecture, solution design, system integration, cloud infrastructure
Commerce — e-commerce platforms, point of sale, order management, DTC strategy
Development & Data — JavaScript, Python, APIs, Liquid, SQL, ETL, analytics