Neilson Flemming

Leading a team of enterprise architects who sit at the intersection of technical depth and business strategy. We work with Shopify's largest prospective customers — Fortune 500 retailers, iconic global brands — to design scalable solutions that prove what's possible on the platform. Part strategist, part technical advisor, part trusted consultant.

I built enterprise cloud solutions for Salesforce's largest clients, focusing on operational efficiency and helping companies modernize their tech. This meant working directly with C-level executives on strategic decisions, developing technology roadmaps, and recommending best practices they could actually implement.

I led a three-person center of excellence responsible for the full technology stack across Global Brands Group's portfolio (20+ brands) of enterprise retail and e-commerce brands. My team owned architecture, implementation, and day-to-day operations — everything from platform selection to integration design to 24/7 support. We partnered directly with brand executives to build DTC roadmaps grounded in emerging tech rather than hype, identified where the business was leaving revenue on the table, and fixed it.

I was the IT lead for the company's core platforms: Order Management (Order Dynamics), Demand Planning (ITR), and Point-of-Sale (Celerant). This meant overseeing the helpdesk team, keeping all IT systems running smoothly, and managing projects for new features and integrations.

I led Havaianas' direct-to-consumer launch by designing and implementing the IT infrastructure for their first six retail stores. I worked closely with store operations and design teams to create a replicable store footprint — a playbook that made opening new locations faster and more consistent.

I was the IT Support Analyst and Project Manager for a portfolio of luxury retail clients — brands like Lanvin, Burberry, Celine, Marc Jacobs, Fendi, GANT, Carolina Herrera, Jimmy Choo, Dover Street Market, and Comme Des Garcons.

I was half of a two-person IT department managing all systems and hardware for FENDI's corporate offices and retail locations across the US and Mexico. I also worked closely with LVMH headquarters to roll out global IT initiatives.